We've included several new reports within InstantKB 2014. Our new search reports show you all search activity within your knowledgebase and helps you identify the top issues your customers are searching for. Our new search reports also let you easily...

For each tab within InstantKB 2014 we now provide a dedicated reports page showing the key performance indicators for that tab. These indicators vary depending on the tab content type. For support ticket / custom form tabs we wanted to provide reports...

For each tab within InstantKB 2014 we now provide a dedicated reports page showing the key performance indicators for that tab. These indicators vary depending on the tab content type. For Knowledgebase, Troubleshooter & Download tabs we focused on...

In this video Scott provides a brief introduction to our new task management platform - wuudo. We know there are many existing task management tools & SaaS services. We've used most of them over the years to help us manage our projects here at...

After several months of development I'm delighted to announce today our first InstantKB 2014 BETA is now online and available for testing via our online demo at http://demos.instantasp.co.uk/InstantKB2014/ Whilst we don't have a BETA download...

We are working hard to get our next version of InstantForum ready. I just wanted to share some of the key areas we are focusing on for the next release. Whilst we have some nice approval & moderation features already within InstantForum to help combat...

We wanted to make it super easy to quickly search your entire knowledgebase with InstantKB 2014. . Previously you would have to visit each tab to search only the content within that tab and we really didn’t have a great way to perform a global search...

For our forthcoming InstantKB 2014 update we've completely redesigned both the Admin & Staff Control Panels for InstantKB 2014. We had a few goals with this redesign and I’ll go into each breifly below. New Responsive Design Probably the most...

In preparation for the relapse of our InstantKB 2014 update we've recently launched our new web site. We hope you like it. Our own knowledgebase, ticketing system, documentation area & this very blog are all now running the latest C# version of...

Over the passed few months we've been working on a new product we call wuudo. wuudo is a simple, yet powerful task management platform to help busy people & businesses stay organized & get more done. Think of wuudo as a shared to do list for your...

Posted 6 Months Ago
Ryan Healey
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0 comments
I’m delighted to announce the release of InstantForum 2013-2. This update resolves a number of issues discovered since our previous release. We've also added IE 11 support and introduced a number of small improvements to the rich text editor and...

Posted Last Year
Ryan Healey
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1 comment
UPDATE: Tuesday 19th Nov 5.25pm GMT - Our email maintenance is now complete and all emails should be working as previously. If you've recently sent an email we will be responding as quickly as possible. We've been upgrading many areas of our...

Hi All, I’m delighted to announce the release of InstantForum 2013-1. This update contains several new jQuery mobile themes designed to offer you more choice for your mobile community. We've also fixed a number of bugs discovered since the 2013...

InstantForum 2013 Released! I’m delighted to announce today our InstantForum 2013 update is now available for download. You can learn more about all the great improvements in this forum announcement or simply check out our what’s new...

If you've been reading our blog you’ll know we are hard at work getting our InstantForum 2013 release ready for the first public beta. You can read more and see a early demo here . At the moment we are just putting the final touches to our new jQuery...

Posted Last Year
Ryan Healey
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2 comments
I’m delighted to announce our InstantForum 2013 alpha release is online. You can take a closer look at this forthcoming release at the link below… http://instantasp.cloudapp.net/InstantForum2013/ NOTE: This is a alpha build so you may encounter...

Posted Last Year
Ryan Healey
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2 comments
Disclaimer: If you're not a developer using our products this post may not interest you. From a business / end users perspective our products will not change. Of course we are adding some great new features & improvements within the next releases to...

Posted Last Year
Ryan Healey
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3 comments
We’ve gone live with our forthcoming InstantKB documentation skin within our own product documentation area here at http://docs.instantasp.co.uk/ Stage One - Complete This is only the first stag. We are often so focused on our products...

We are proud to announce our products work great with the latest Visual Studio 2012 release. Both InstantForum 2012 and InstantKB 2011 can be opened within Visual Studio 2012 without any migration or upgrade wizard. You can modify our source code...

Some of you may have noticed we've recently gone live with our new web site and branding. I hope you all agree and think this is an improvement over our previous design. We wanted to overhaul our designs across both our web site and products to bring...


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