27th Mar 3 comments
2,454 views
We recently published a white paper containing 12 practical tips you can put to use right away to help provide a more responsive, well managed customer support experience. A few practical changes and improvements can help turn your customer support into...
23rd Dec 2 comments
1,267 views
Just a quick post to wish everyone a very happy Christmas. Also a sincere thank you to all customers we''ve had the opportunity to work with in 2010. We are super excited about  2011 and our users can expect major updates for both InstantForum.NET &...
17th Dec 1 comment
1,799 views
Out the box InstantForum.NET 2010 currently targets the .NET 2.0 run-time and will work fine on .NET 2.0, .NET 3.5 & 3.5 SP1. We will be moving to .NET 4.0 out the box with future InstantForum.NET updates as more of our customers also move to .NET 4.0.  ...
27th Aug 0 comments
3,913 views
We spent some time recently helping a InstantKB.NET customer. The customer was seeing unexpected search results within InstantKB.NET when using SQL Server full text search & a Boolean "ALL / AND" keyword search.. Unexpected Search Results The client...
31st May 3 comments
5,706 views
Hi All, Hope everyone is very well. We''ve been hard at work recently improving our online documentation for both InstantForum.NET & InstantKB.NET. Some of the new areas include… Creating InstantForum.NET 2010  Plug-ins InstantForum.NET...
18th May 1 comment
3,360 views
Hi All, Hope your all very well. I just wanted to share with you the new documentation area we are developing to help our customers get the most from InstantForum.NET and InstantKB.NET. Alongside traditional installation & configuration information we...
14th Apr 1 comment
1,751 views
With the recent release of Visual Studio.NET 2010 & the .NET 4.0 Framework I''m sure many of you will be wanting to use InstantForum.NET or InstantKB.NET within Visual Studio.NET 2010.   The great news is InstantForum.NET 2010 & InstantKB.NET 2.0 will...
16th Mar 3 comments
1,339 views
Hi All, So, whilst we''ve been busying ourselves pushing hard to get the release candidate for InstantForum 2010 into shape ready for full commercial release, we''ve also been working hard on version 2 of our active directory module, which I know a lot of...
24th Dec 2 comments
2,721 views
Just a quick post to wish everyone a very happy Christmas. Also a sincere thank you to all the great customers we''ve had the opportunity to work with in 2009. We are super excited about  2010 and our users can expect major updates for both...
29th Sep 2 comments
3,676 views
I''ve just finished up another batch of support tickets, and one of the clients happened to mention that they were impressed at the speed of turnaround on their issues, and how helpful we''ve been since their service was set up (I''m not trying to blow...