InstantASP Blog

Welcome to the personal and business blog of Ryan Healey founder and chief scientist at InstantASP. To participate please post within our community or contact us.
Disclaimer: If you're not a developer using our products this post may not interest you. From a business / end users perspective our products will not change. Of course we are adding some great new features & improvements within the next releases to...
18th
Mar
1,176 views
We’ve gone live with our forthcoming InstantKB documentation skin within our own product documentation area here at http://docs.instantasp.co.uk/ Stage One - Complete This is only the first stag. We are often so focused on our products...
25th
Feb
728 views
We are proud to announce our products work great with the latest Visual Studio 2012 release. Both InstantForum 2012 and InstantKB 2011 can be opened within Visual Studio 2012 without any migration or upgrade wizard. You can modify our source code...
25th
Feb
956 views
Some of you may have noticed we've recently gone live with our new web site and branding. I hope you all agree and think this is an improvement over our previous design. We wanted to overhaul our designs across both our web site and products to bring...
18th
Feb
783 views
I hope everyone is well. Whilst we are still a little way off from our first InstantKB.NET 2012 beta I wanted to quickly share a screen grab showing the new ticket & email management features coming with our 2012 update… I'm super excited about this...
23rd
Mar
3,899 views
Ihope everyone is well. We've been helping lots of our customers upgradetheir existing InstantForum.NET installations to the latest 2012 updatesince it's release late December. So far your feedback has been verypositive. However as with all software we...
8th
Feb
1,694 views
Hi All, Hope every one is well. We've been hard at work over the last few months on our next major InstantForum.NET update, InstantForum.NET 2012.  I'll be posting individual blog posts here over the coming days / weeks detailing the new features &...
25th
Oct
1,745 views
We recently published a white paper containing 12 practical tips you can put to use right away to help provide a more responsive, well managed customer support experience. A few practical changes and improvements can help turn your customer support into...
27th
Mar
4,877 views
I'm excited to announce our forthcoming InstantForum.NET 2011 update will introduce mobile support. Our primary focus will be to provide iPhone & iPad, support however we are designing the mobile skin in such as way that it will work just as well on ...
21st
Mar
2,672 views
Just a quick post to let you know we've just released InstantForum.NET 2010-5. This update is available now for download from within your My.InstantASP account . This update resolves a number of minor issues and addresses problems with both IE9 RC1 and...
1st
Mar
2,920 views
Just a quick post to wish everyone a very happy Christmas. Also a sincere thank you to all customers we've had the opportunity to work with in 2010. We are super excited about  2011 and our users can expect major updates for both InstantForum.NET &...
23rd
Dec
2,137 views
Out the box InstantForum.NET 2010 currently targets the .NET 2.0 run-time and will work fine on .NET 2.0, .NET 3.5 & 3.5 SP1. We will be moving to .NET 4.0 out the box with future InstantForum.NET updates as more of our customers also move to .NET 4.0.  ...
17th
Dec
3,621 views
Recently we've received the same question from several customers with regard to automatically subscribing new users to all forums via email within InstantForum.NET. This would ensure all members are sent an email each time a post is made within any forum...
15th
Dec
9,382 views
We recently released our  InstantKB.NET 2011 update. This is a major update and offers a number of new features we are confident will help your company more effetely manage your customer support.   We've put together a short 2 minute video highlighting...
30th
Nov
2,914 views
Hi All, Hope your all very well. I'm delighted to announce you can now test drive the forthcoming InstantKB.NET 2011 release via our online demo at… http://demos.instantasp.co.uk/InstantKB2011 To login as and administrator please use… Email:...
12th
Oct
3,618 views

About InstantASP



We develop market-leading ASP.NET community & customer support apps. We help businesses of all sizes build engaging online communities and deliver exceptional customer support. Our community app, InstantForum allows you to quickly add rich social features & branded discussions to your existing web site. Our self-service support portal InstantKB is designed to help reduce inbound customer support by allowing you to quickly & easily publish articles, FAQs & documentation to help your customers. Our forthcoming Influx product currently in beta allows businesses to manage, prioritize & respond to inbound customer support enquires received via email, phone or the web.

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